Privacy Policy — Raizee.ai

Raizee (“Raizee,” “Platform,” “we,” “our,” or “us”) is operated by Kassiva USA LLC (“Company”).

1. About Raizee

Raizee is an AI-powered fundraising workflow automation platform designed to help founders and startups:

discover investors;
organize fundraising operations;
automate fundraising workflows;
manage outreach campaigns;
analyze investor engagement;
orchestrate fundraising pipelines;
utilize AI-assisted operational systems;
improve fundraising execution efficiency.

Raizee is a software platform and operational infrastructure provider. Raizee is not a broker-dealer, investment adviser, funding intermediary, investment bank, crowdfunding portal, or securities exchange.

2. Scope of This Privacy Policy

This Privacy Policy applies to:

the Raizee website;
platform applications;
hosted dashboards;
AI orchestration systems;
investor discovery systems;
fundraising workflow infrastructure;
outreach automation systems;
document intelligence systems;
engagement analytics systems;
APIs and integrations;
support and communications.

This Privacy Policy does not apply to:

third-party services not controlled by us;
external integrations governed by separate policies;
third-party investor websites or services;
customer-controlled external systems.

3. Information We Collect

We collect information in the following categories.

3.1 Account & Identity Information

When creating or managing an account, we may collect:

full name;
email address;
company name;
startup information;
account credentials;
authentication data;
profile information;
fundraising stage;
company description;
billing details;
subscription metadata;
user preferences.

3.2 Startup & Fundraising Information

Users may upload or provide:

pitch decks;
fundraising decks;
financial summaries;
startup metrics;
fundraising targets;
investor preferences;
outreach content;
fundraising narratives;
traction information;
internal fundraising workflows;
CRM and pipeline data;
fundraising documents and attachments.

3.3 Investor & Professional Information

Raizee may process professional and investor-related information including:

investor names;
firm affiliations;
public professional profiles;
investment categories;
publicly available contact information;
portfolio information;
engagement metadata;
investor activity signals;
interaction history.

This information may originate from:

public sources;
licensed providers;
integrations;
user uploads;
enrichment systems;
workflow-generated activity.

3.4 AI, Automation & Workflow Data

Because Raizee utilizes AI-powered orchestration systems and workflow automation infrastructure, we may process:

prompts;
workflow instructions;
AI-generated outputs;
orchestration requests;
automation triggers;
investor scoring signals;
engagement intelligence;
operational metadata;
asynchronous workflow logs;
execution state information;
recommendation outputs;
system-generated insights.

We may also store metadata regarding:

workflow execution;
orchestration events;
automation outcomes;
engagement telemetry;
operational analytics;
investor interaction patterns.

3.5 Communication & Outreach Data

When using outreach-related functionality, we may process:

email drafts;
recipient metadata;
outreach workflows;
delivery metadata;
open events;
click events;
email interaction timestamps;
reply metadata;
investor engagement activity;
communication analytics.

3.6 Document Analytics & Engagement Data

If users utilize document tracking or hosted document functionality, Raizee may process:

document open events;
page-by-page engagement data;
dwell time analytics;
session duration;
revisit activity;
completion rates;
interaction patterns;
download events;
engagement telemetry;
viewer metadata;
browser/device analytics.

3.7 Technical, Usage & Device Information

We automatically collect:

IP address;
browser information;
operating system;
device identifiers;
session data;
API metadata;
timestamps;
crash logs;
interaction telemetry;
usage analytics;
performance diagnostics;
referral URLs;
clickstream activity.

3.8 Cookies & Tracking Technologies

Raizee uses:

cookies;
pixels;
local storage;
analytics SDKs;
session technologies;
authentication technologies.

These technologies help us:

authenticate users;
secure the platform;
maintain sessions;
improve performance;
analyze platform usage;
optimize workflows;
prevent fraud and abuse;
improve product reliability.

Users may modify browser settings to limit cookies, though portions of the Services may not function properly.

4. How We Use Information

We use collected information to:

provide and operate the Services;
authenticate users;
power fundraising workflows;
enable AI orchestration;
improve investor discovery systems;
provide outreach automation;
process subscriptions and billing;
improve matching systems;
generate analytics and insights;
improve platform performance;
provide support;
monitor security;
prevent abuse and fraud;
comply with legal obligations;
improve AI systems and operational infrastructure.

5. AI Systems & Automated Processing

Raizee utilizes AI-powered operational and orchestration systems. These systems may:

generate fundraising workflows;
automate operational actions;
organize investor pipelines;
generate communications;
score investor fit;
infer engagement signals;
prioritize opportunities;
automate repetitive workflows;
analyze uploaded materials;
produce operational recommendations.

Users acknowledge and agree that:

AI-generated outputs may contain inaccuracies;
AI systems are probabilistic in nature;
outputs require human review;
users remain responsible for all outbound communications and decisions;
Raizee does not guarantee fundraising outcomes or investor responses.

Raizee may improve platform systems using operational and usage data, but does not intentionally use private customer data for public model training without authorization.

6. Email Tracking & Engagement Analytics

Certain features may include:

email open tracking;
click tracking;
engagement analytics;
document interaction analytics;
investor engagement intelligence;
workflow telemetry.

Users are solely responsible for ensuring lawful use of these features in applicable jurisdictions, including compliance with:

anti-spam laws;
privacy regulations;
communication disclosure requirements;
email marketing laws.

7. How We Share Information

We do not sell personal information. We may share information with:

7.1 Service Providers

Including:

cloud infrastructure providers;
analytics vendors;
AI infrastructure providers;
payment processors;
monitoring systems;
support providers;
hosting vendors;
email infrastructure providers;
security providers.

7.2 Integrations & APIs

If users connect third-party services, information may be exchanged with:

Google services;
Microsoft services;
email providers;
CRM platforms;
calendar systems;
cloud storage services;
integrations selected by the user.

7.3 Legal & Security Reasons

We may disclose information if necessary to:

comply with laws or regulations;
respond to legal requests;
enforce agreements;
investigate fraud or abuse;
protect users or systems;
maintain security and operational integrity.

7.4 Business Transactions

Information may be transferred during:

mergers;
acquisitions;
financings;
reorganizations;
asset sales;
bankruptcy proceedings.

8. Data Retention

We retain information:

while accounts remain active;
as necessary to provide Services;
to maintain operational integrity;
to comply with legal obligations;
to resolve disputes;
to enforce agreements.

Retention periods vary depending on operational and legal requirements.

9. Security

We implement commercially reasonable safeguards including:

encryption;
authentication systems;
access controls;
monitoring systems;
infrastructure protections;
audit logging;
role-based access restrictions.

No system is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Raizee operates globally. Information may be processed in:

the United States;
cloud regions utilized by infrastructure providers;
jurisdictions where vendors or processors operate.

By using the Services, users consent to international transfer and processing of information.

11. User Rights

Depending on jurisdiction, users may have rights to:

access personal information;
request correction;
request deletion;
object to processing;
request portability;
restrict certain processing activities.

Requests may be submitted to: support@raizee.ai

We may verify identity before processing requests.

12. Third-Party Services

Raizee may integrate with third-party platforms and providers. We are not responsible for:

third-party services;
external privacy practices;
third-party content;
external infrastructure.

Users should independently review third-party policies.

13. Payment Processing

Payments may be processed through providers including Stripe. Raizee does not directly store full payment card information unless explicitly stated. Payment processors maintain independent compliance obligations.

14. Children’s Privacy

The Services are not intended for individuals under 18 years old. We do not knowingly collect information from children.

15. California Privacy Rights

California residents may have additional rights under applicable law, including:

access rights;
deletion rights;
correction rights;
information disclosure rights.

Requests may be submitted to support@raizee.ai.

16. GDPR & International Compliance

Where applicable, Raizee processes information under lawful bases including:

contractual necessity;
legitimate interests;
legal obligations;
user consent.

Users in applicable jurisdictions may exercise statutory rights where available.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted with revised effective dates. Continued use of the Services constitutes acceptance of updated policies.

18. Contact Information

For questions regarding this Privacy Policy:

Kassiva USA LLC

30 N Gould St Ste R

Sheridan, WY 82801

United States

support@raizee.ai

Raizee Privacy Policy

Company Information